Leveringspolitik
Shipping Policy
Free Shipping: Available on all orders worldwide.
- Delivery time: 10–17 business days on average (handling time not included).
- Handling time: 3–5 business days.
- Maximum delivery time: Up to 4 weeks (South Africa: up to 30 business days).
- Holiday Notice: Shipping times may increase during peak seasons.
- Multiple Items: Orders with multiple items may arrive in separate packages due to different supply chains.
Shipping Protection: Includes insurance for damage, loss, or theft.
Expedited Shipping: Available for select items at an additional cost. Contact us to check eligibility.
Customs & Duties:
- Free shipping covers fees up to 25% of the purchase price (some exclusions apply).
- Expedited shipping does not include customs coverage.
- If additional fees are incurred with free shipping, contact us at help@heartforsneakers.com for assistance.
TRACKING
- All orders include tracking.
- Tracking details may take 5–7 days to appear in the courier’s system.
- For questions, email us at help@heartforsneakers.com.
*Please do not send more than one message, as this back-logs customer service response time. We will contact you via email when your order has shipped.